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Privacy Policy

Privacy Policy

Last Updated: September 15, 2025

Information We Collect

a. Personal & Identifying Information

We may collect personal information that you voluntarily provide, including:

  • Registration / Account Information: name, email address, phone number, username, password

  • Billing Details: billing address, payment method, transaction history

  • Profile Data: profile picture, preferences, fitness/training background (if provided)

b. Usage & Interaction Data

When you use our Services, we automatically collect:

  • Pages visited, time on page, click paths, referring/exit URLs

  • Device and technical data: device type, OS, browser, IP address, language

  • Course or program progress, modules completed, quiz responses, and interaction logs

  • Community platform metadata (e.g., Discord join date, roles, message timestamps if applicable)

c. Cookies & Tracking Technologies

We use cookies, pixels, web beacons, and similar technologies to:

  • Store preferences

  • Track usage

  • Improve site performance

  • Support analytics

Third-party services (e.g., Google Analytics) may also collect aggregated behavioral data.

d. Communications & Support Interactions

We may collect and store:

  • Emails, chat messages, support tickets

  • Feedback forms, surveys, inquiries

This helps us respond to support requests and improve our Services.

e. Automatically Generated or Aggregated Data

This may include:

  • Aggregated, de-identified usage statistics

  • IP-based geolocation (city or country level)

  • Device fingerprinting metadata (where legally allowed)

How We Use Your Information

We use your information to:

Service Delivery

  • Create and manage your account

  • Provide access to coaching, programs, courses, and community platforms

Payment Processing

  • Facilitate purchases, billing, renewals, and refunds

Personalization

  • Customize content recommendations, emails, and user experience

Communications

  • Send transactional emails (receipts, updates, reminders)

  • Send optional promotional emails (you may opt out at any time)

Analytics & Performance

  • Understand user behavior

  • Improve content, usability, and platform performance

Security & Fraud Prevention

  • Detect, prevent, and respond to abuse, unauthorized access, or security incidents

Legal Compliance

  • Comply with laws, resolve disputes, enforce terms

We will not use your information for new or unrelated purposes without notifying you or obtaining consent where required.

How We Share Your Information

a. Third-Party Service Providers

We may share information with vendors who assist with:

  • Payment processing

  • Email delivery

  • Analytics

  • Hosting

  • Customer support

These parties only receive what they need to perform their function and are contractually required to protect your data.

b. Platform Partners & Affiliates

We may share aggregated or de-identified data with collaborators. Personal data is only shared with your consent or when necessary for service delivery.

c. Business Transfers

If our business is merged, sold, or reorganized, user information may be transferred. You will be notified if this impacts your rights or data handling.

d. Legal Compliance

We may disclose information to authorities or third parties if required to:

  • Comply with legal obligations

  • Protect rights, safety, or property

  • Respond to lawful requests

e. Community Forums / Discord

If you participate in community platforms:

  • Your username, messages, and activity metadata are visible to other members

  • Avoid posting sensitive personal information in public channels

Cookies & Tracking Technologies

We use the following types of cookies:

  • Necessary Cookies: enable core functionality like login and session management

  • Analytics Cookies: measure usage and performance

  • Marketing Cookies: deliver relevant ads or offers (where applicable)

  • Preference Cookies: store settings like language or theme

You can disable cookies in your browser, but doing so may impact functionality.

Your Rights & Choices

Depending on your jurisdiction, you may request:

  • Access — a copy of your personal data

  • Correction — fix or update inaccurate information

  • Deletion — request erasure (with legal limitations)

  • Restriction — limit how your data is processed

  • Portability — obtain a machine-readable export of your data (where applicable)

  • Withdraw Consent — opt out of marketing or any consent-based processing

  • Unsubscribe — from promotional emails at any time

To exercise these rights, contact us using the information in Section 9.
We may require identity verification before processing requests.

Data Retention

We retain personal data only for as long as necessary to:

  • Provide services

  • Fulfill legal and financial record-keeping requirements

  • Resolve disputes

  • Enforce agreements

You may request deletion at any time.

Data Security

We use commercially reasonable safeguards to protect your information.
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our Services are not intended for individuals under 13 (or the minimum age required by local law).
We do not knowingly collect data from children.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, you can contact us at:

Email: camrickerby@gmail.com
Website: camrickerby.com